We accept VISA, Mastercard and American Express. All purchases are charged only when merchandise is shipped. If an item is on back order you will only be charged for the item(s) shipped plus the shipping amount for the entire order.
Every item you purchase at Bob Mickler's is 100% satisfaction guaranteed.
We guarantee all merchandise and your satisfaction. Purchases may be exchanged or returned at any time, unless the item has been marked final sale (merchandise marked 50% off or more). We do request that web orders be returned within 14 days of being received. With a receipt, full refunds are issued by original payment method. Without a receipt, refunds will be issued at the current price in the form of a store credit. If requesting an exchange please describe the size or color of the item(s) needed. Returns can be made to: Bob Mickler's, 1093 West High Street, Lexington, KY 40508. Please download, print and fill out our Returns and Exchanges form and include this form with your returned items.
Bob Mickler's collects customer information to make your online shopping experience the very best possible. We respect your privacy and assure you that we will maintain and use this information responsibly. We will NOT make our customer names and addresses available to other businesses.
Thank you for visiting BobMicklers.com. As a guest to our site, your privacy is important to us. To better protect your privacy, this notice has been posted to explain our online information practices and the way your information is collected and used at this site.
On BobMicklers.com, you may enter contests, vote in surveys, submit demographic information, participate in one of our online forums, subscribe to services, and express opinions. The types of personally identifiable information that may be collected via one or more of these vehicles include your name, address, e-mail address, telephone number, fax number, credit card information, demographic information, and information about your interests and actions.
BobMicklers.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to other parties in any way other than what is disclosed in this privacy statement.
To enhance your experience on BobMicklers.com, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use outside vendors to ship or fulfill orders placed on our site and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
This site takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
If you have any questions about the security at our website, you can send an e-mail to firstname.lastname@example.org.
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us.